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I would first like to thank everyone for their comments. I actually wrote this review not really thinking anyone would read it. Just getting out my frustrations online. Well, I was wrong. Not only were their comments here on beaconcitizen.com, but this made it to numerous other sites and now I sorta feel bad.

First off, the owner of the Piggy Bank called me on Friday and asked if I would come in and sit down to explain my experience. Doug (the owner), Jen (I believe a manager), sat down with me and my husband Friday night. They gave us the opportunity to describe what happened that Tuesday night. I thought this was commendable on their part, they could have totally ignored this, like so many other restaurant owners do.

So, the restaurant apparently had an off night. In all fairness, they were slow, so we could have either gotten great food, or lazy food. We got the latter. I would be remiss if I did not mention that I too was in the restaurant business for years and totally understand what could have gone wrong.

Doug and Jen were genuine. They wanted us to try again. They gave us a $50 gift certificate. We accepted. Everyone deserves a second chance.

I would also like to point out that when we went there Friday night to talk to Doug, the place was packed with what appeared to be VERY happy people. It was about 10:00 pm. They had live music - it actually looked like a lot of fun. Wish we could have stayed.

We will be dining at the Piggy Bank this Saturday evening. I will be sure to follow up this post!

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Tags: The Piggy Bank, bank, bbq, dining, eating, piggy, pork, ribs

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Comment by Justin Riccobono on April 28, 2010 at 6:18pm
Nicole and I frequent the Piggy Bank quite a bit. We enjoy the atmosphere, the great music LOCAL 845 provides and the friendly service. There have been times we have had bad service at many of our local restaurants but we do not feel it is indicative of the establishment itself. This must of been an off night. I would say if there is a problem, seek out the owner and I am sure they will fix the issue and appreciate the heads up. At the Piggy Bank we like typically get the wings, ribs, burgers (veggie included) and the Buffalo Calamari. We also like the Sweet potato Fries. Not only is this place a fun place to meet up with friends, but the owner is very friendly and holds a number of fundraisers and public events there. In fact he is a community leader volunteering his time where ever it is needed in order to help out our community. If we had more people Like Doug, we would be able to get more things done in Beacon.
Comment by Ben Royce on April 27, 2010 at 9:49am
update your original blog post with this info too

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